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CRM VS ERP Software – What is the difference?

What Is The Difference Between CRM And ERP

Welcome back to Enterpryze’s online series Myth Busters! 

With great power comes great responsibility.

So if you’re a founder, manager, director or someone with decision-making abilities in your company – we’re going to banish the thoughts holding you back from investing in your business.

Myth: ERP & CRM are the same thing

Business processes are changing at a rapid pace. More and more are prioritizing automating core procedures to save time and increase efficiency across their daily activities. This can involve implementing an ERP software that connects financial and operating systems.

CRM on the other hand solely manages customers and how they interact with your business.

Both are considered vital in a modern business framework and do manage to link directly with similar departments.

In most cases, these are separate systems working off different platforms. This can prove tricky, then providing all the reason to integrate the two systems, resulting into an added expense and another on-boarding process.

If you’re a business trying to choose an all-in-one ERP software — keep reading.

What is CRM?

CRM software details and manages how your customers interact with your business. Mostly used in Sales departments, they were initially used for automated processes and speaking directly to customers. Now, CRM features have extended into marketing departments and customer service. Because they are often complex and in order to stay competitive, CRM systems are often sold separately.

Benefits of CRM

Of course, there are many benefits to CRM, including;

  • Quick access to Customer Data
  • Analytics regarding Customer Journeys
  • Customer Status Reports
  • Ability to forecast Revenue
  • Motivate and Monitor Sales Performance

Amongst many others…

What is ERP?

ERP services as a main database or hub for all parts of the business. Deriving originally from combining finance and business, ERP integrates financial reporting and Accounting capabilities from one software.

Intelligent ERPs branches out to Inventory Management, Services Management and other business activities such as Distribution & Ecommerce.

Benefits of ERP

Similar to CRM software there are also many benefits to implementing an ERP software, including;

  • A single shared space for all financial and operational data.
  • Simplified reporting processes
  • Access to better financial and overall business forecasting
  • Cut-down in manual data in-putting procedures
  • Greater financial control

What is the difference between CRM & ERP?

Simply, the most significant difference between CRM & ERP is the access to customer data VS financial data.

What most businesses don’t realise is is that by choosing an ERP that already hosts CRM as a feature, will prove to be a less stressful experience and quicker access to vital business data and analytics. It also proves to be more cost efficient and productive.

Introducing, Enterpryze's ERP solution

What is Enterpryze ERP?

Enterpryze provides a fully comprehensible ERP software for business at an affordable price.

So any and all business sizes can avail of our ERP system that simplifies and improves day to day business.

Not only that, Enterpryze is a scalable solution, allowing for complete personalisation and only pay for the components you need.

If you’re a business trying to choose an all-in-one ERP software — keep reading.
Enterpryze has a range of tailored affordable business and ERP software packages, suitable for every business type.

Choose Enterpryze's Affordable Business and ERP Software

Our affordable business and ERP software packages are designed to give you the tools you need to run your business, with options to add more when you need them.


An all-in-one solution so you can manage people, inventory, opportunities, suppliers, customers and cash optimally.

  • Use CRM to track leads all the way through to getting paid.
  • Manage costs with purchasing approvals.
  • Use Expenses to track employees expenditures.
  • Service management for post-sales service.
  • Advanced billing module to enable document consolidation, batch emailing and re-occurring transactions.
  • Customise your system to track the data you need through custom fields.
  • Document storage to save customer and supplier related documents.
  • Addons and integrations to 3rd party platforms to extend the reach of your solution.
  • Use our API’s to build new integrations and connections that your system needs.Learn More About Our ERP Package 

Not only does that, all of package modules are available including accounting and inventory that helps manage order to cash and purchase to pay. It comes with a wide array of additional functionality to help you manage all the aspects of your business.

Discover the rest of our packages and solution below

  • Invoice & Pay

Create invoices, manage payments and track business performance on your smartphone. Invoice & Pay is integrated into your bank to keep your daily records up-to-date so that you have access to powerful reporting with a tap. 

Perfect for Start-Ups, Tradespeople, and Micro SMEs. 

Learn More About Our Invoice & Pay Package.

  • Accounting

Get insights into your performance and track profitability, assets & liabilities. Manage multiple currency accounts, get direct bank feeds and manage outgoing payments to keep bank accounts and your business aligned with each other.

This includes Chart of Accounts, Profit and Loss and Balance Sheet reporting.

Enterpryze also provides comprehensive reporting for more analytical users. With 5 levels of cost centres, project reporting and a tiered general ledger, you can slice and dice your data to ensure every aspect of your business is performing to its optimum level.

Perfect for Small Businesses, Business Accountants & Retailors. 

Learn More About Our Accounting Package

  • Inventory

Track every item from order to sale, even across multiple locations. You can also sell your items through our app or POS and get paid by QRcode or credit card.

Be on top of your game by knowing changing margins, stock availability, currencies and the value of each stock item in your business.

There’s also the option to track stock across multiple locations and sell it in lots of different ways.

All in real-time configured the way you need it to be.

  • Sell by entering an order in Enterpryze.
  • Manage stock in-store with Shopify POS, Square or Enterpryze Point of Sale solution.
  • Sell online with integration to Shopify.
  • Access features 24/7 using our mobile app with built-in digital payments like Stripe, Mastercard and QR codes.

Perfect for Retailors & Distribution Businesses. 

Learn More About Our Inventory Package

But what about cost?

Enterpryze strives to create affordable solutions for every type of individual or business. Check out our full pricing here. 

For startups and super scalers, we have solutions to match your ambitions. Built-in the cloud to enable a seamless transition to give you the power to achieve your goals.

Simple for a startup with an attitude for ambition.

And the best part?

Businesses can get started for free.

Power-up your business when you experience Enterpryze for free! Access complete business management at your fingertips and enjoy all the perks of an ERP software that is mobile-friendly and equipped with all-in-one tools to run a smoother daily operation.

Experience it for free today. 

Experience Affordable Business and ERP Software Today

So there is no need to wonder how long does it take to implement an ERP system.

Start for free with Enterpryze and discover what your business has been really missing.

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